Responsible Play
At Casinore, we are committed to promoting safe and responsible gaming practices. While our platform offers entertainment-only virtual casino games with no real money involved, we recognize the importance of maintaining healthy gaming habits and providing support resources.
Effective Date: October 1, 2024
Last Updated: October 1, 2024
1. Our Commitment
Casinore is dedicated to providing a safe and enjoyable gaming environment for all users. Our commitment includes:
- Promoting responsible gaming practices and awareness
- Providing tools and resources to help users maintain control
- Supporting users who may be experiencing gaming-related concerns
- Collaborating with responsible gaming organizations
- Continuously improving our responsible gaming measures
2. Entertainment Only - No Real Money
Important Reminder
Casinore is a social casino platform that uses virtual currency exclusively. No real money is involved in any of our games, and no real money prizes can be won. All games are designed purely for entertainment purposes.
However, we understand that even entertainment-focused gaming can become problematic if not approached responsibly. That's why we provide resources and support regardless of the virtual nature of our platform.
3. Healthy Gaming Practices
We encourage all users to follow these healthy gaming practices:
Set Time Limits
Decide how much time you want to spend gaming and stick to it. Take regular breaks.
Gaming as Entertainment
View gaming as a form of entertainment, not as a way to solve problems or escape reality.
Balance with Other Activities
Maintain a healthy balance between gaming and other activities, relationships, and responsibilities.
Stay Aware of Your Habits
Monitor your gaming habits and be honest about how gaming affects your daily life.
4. Warning Signs
Even with virtual games, it's important to be aware of potential warning signs that gaming may be becoming problematic:
- Spending excessive amounts of time gaming
- Neglecting work, school, or personal relationships due to gaming
- Feeling anxious or irritable when unable to play
- Using gaming to escape from problems or negative emotions
- Lying about the amount of time spent gaming
- Experiencing sleep problems due to gaming
- Feeling that gaming is the most important activity in your life
If you recognize any of these signs in yourself or someone you know, it may be time to seek support or take a break from gaming.
5. Self-Assessment Tools
Consider these questions to assess your gaming habits:
Time and Control
- Do you often play longer than you intended?
- Do you find it difficult to stop playing?
- Have you tried to cut down on gaming but been unsuccessful?
Impact on Life
- Has gaming interfered with your work, school, or relationships?
- Do you feel restless or irritable when not gaming?
- Do you use gaming to escape from problems or feelings?
Priorities
- Do you prioritize gaming over other important activities?
- Have you lied about how much time you spend gaming?
- Do you feel that gaming is your most important activity?
If you answered "yes" to several of these questions, consider reaching out for support or taking steps to modify your gaming habits.
6. Ontario Gaming Regulatory Information
For information about Ontario's regulated gaming market and responsible gambling resources:
iGaming Ontario
Official regulator for Ontario's online gaming market, working to protect consumers and ensure safe gaming practices.
Website: igamingontario.ca
ConnexOntario
Free 24/7 access to mental health, addiction, and problem gambling information and services.
Website: connexontario.ca
Phone: 1-866-531-2600
Alcohol and Gaming Commission of Ontario (AGCO)
Provincial regulator responsible for alcohol, gaming, horse racing and cannabis retail sectors in Ontario.
Website: agco.ca
7. Support Resources
If you're concerned about your gaming habits or those of someone you know, help is available:
Responsible Gambling Council
Provides resources and support for gambling-related concerns.
Website: responsiblegambling.org
Phone: 1-888-230-3505
Canadian Mental Health Association
Mental health support and resources across Canada.
Website: cmha.ca
Crisis Line: 1-833-456-4566
8. Age Verification
Casinore is intended for users who are 18 years of age or older. We implement age verification measures to ensure compliance with this requirement:
- Age confirmation is required upon first visit
- Users under 18 are not permitted to access our platform
- We do not knowingly collect information from users under 18
- Parents and guardians are encouraged to monitor their children's internet usage
9. Platform Safety Features
While our games involve no real money, we still implement features to promote responsible gaming:
- Clear Disclaimers: Prominent messaging that games are for entertainment only
- No Real Money Elements: No deposits, withdrawals, or real money transactions
- Educational Resources: Links to responsible gaming information and support
- Transparent Gameplay: Clear information about game mechanics and virtual currency
10. For Parents and Guardians
If you're a parent or guardian concerned about a young person's gaming habits:
- Have open, non-judgmental conversations about gaming
- Set clear boundaries and expectations around screen time
- Encourage a variety of activities and interests
- Monitor gaming habits and be aware of warning signs
- Seek professional help if gaming is interfering with daily life
- Use parental controls and filtering software when appropriate
11. Continuous Improvement
We are committed to continuously improving our responsible gaming practices:
- Regular review and update of our responsible gaming policies
- Collaboration with responsible gaming experts and organizations
- User feedback integration to improve safety features
- Staff training on responsible gaming principles
- Research and implementation of best practices in the industry
12. Contact Us
If you have questions about responsible gaming or need support, please don't hesitate to reach out:
Email: [email protected]
Subject Line: Responsible Gaming Support
Response Time: We prioritize responsible gaming inquiries and will respond within 24 hours.
Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.