Privacy Policy

1. Information We Collect

We collect personal information from you when you interact with our services. This includes, but is not limited to:

• Contact Information: Name, email address, and other contact details when you reach out to us
• Technical Information: IP address, browser type, device information, and usage data
• Gameplay Data: Game preferences, session duration, and virtual game statistics
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

Important: Our social casino uses virtual currency exclusively. We do not collect financial information, payment details, or any real money transaction data.

2. How We Use Your Information

Your information is used for the following purposes:

• To provide and improve our virtual gaming services
• To customize and enhance your gaming experience
• To provide customer support and respond to your inquiries
• To ensure the security and integrity of our platform
• To comply with legal obligations and enforce our terms
• To send important updates about our services (with your consent)

We do not share your personal information with third parties for marketing purposes without your explicit consent.

3. Legal Basis for Processing

We process your personal information based on:

• Consent: When you provide explicit consent for specific uses
• Legitimate Interests: To operate our services, prevent fraud, and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Contract Performance: To fulfill our obligations under our Terms of Service

4. Data Security and Protection

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Account Data: Retained while your account is active and for 2 years after closure
• Contact Information: Retained for 3 years after last contact
• Technical Data: Typically retained for 12-24 months
• Legal Requirements: Some data may be retained longer to comply with legal obligations

6. Your Rights

Under Canadian privacy law, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured format
• Withdrawal of Consent: Withdraw consent for processing (where applicable)
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children under this age. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

10. International Data Transfers

Your personal information may be processed and stored in Canada or other countries where our service providers are located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with a new "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: